Delivery Policy – FEEDVIRAL
Effective Date: March 3, 2025

1. Overview

At FEEDVIRAL, we are committed to delivering your sneakers quickly and securely. This Delivery Policy outlines shipping options, estimated delivery times, and other important details regarding the shipping process.

2. Processing Time

  • Orders are typically processed within 1-3 business days (excluding weekends and holidays).

  • Orders placed after 5:00 PM (EST) will be processed the next business day.

  • During peak shopping seasons or promotional events, processing times may be slightly extended.

3. Shipping Options & Estimated Delivery Times

We offer multiple shipping options based on your location:

Shipping MethodEstimated Delivery TimeCost
Standard Shipping (US)5-7 business days$5.99 (Free for orders over $100)
Expedited Shipping (US)2-3 business days$14.99
International Shipping7-15 business daysVaries by location

Delivery times may vary based on your location and customs processing.

4. Tracking Your Order

  • Once your order has shipped, you will receive a tracking number via email.

  • You can track your shipment on our Website or the carrier’s tracking portal.

  • If you do not receive tracking information within 5 business days, please contact us at info@feedviral.xyz.

5. International Shipping

  • We ship to selected international locations.

  • International customers are responsible for customs duties, taxes, and import fees imposed by their country.

  • Shipping times may be extended due to customs clearance procedures.

6. Delayed or Lost Packages

  • If your package is delayed beyond the estimated delivery time, please check your tracking number for updates.

  • If your order has not arrived within 15 business days, contact our support team for assistance.

  • FEEDVIRAL is not responsible for lost or stolen packages once the carrier has confirmed delivery.

7. Address & Delivery Issues

  • Please ensure that your shipping address is correct and complete before placing an order.

  • If a package is returned due to an incorrect address, additional shipping fees may apply for reshipment.

8. Shipping Restrictions

  • We do not ship to P.O. boxes or APO/FPO addresses.

  • Some locations may have limited shipping availability due to carrier restrictions.

9. Contact Us

For any delivery-related inquiries, please reach out to us:

📍 Address: 767 Rivendell Drive, Massillon, United States
📞 Phone: 330-837-4498
📧 Email: info@feedviral.xyz
🌐 Website: https://feedviral.xyz/